Water & Sewer

Written by Super User
Category: Centerton

About the Water and Sewer Department

 The Centerton Water and Sewer Commission manage the Centerton Water and Sewer Department (CWSD). The Commission is composed of three (3) commissioners. The Centerton City Council appoints Commissioners for a ten (10) year  term. The Commission meets monthly on the Third Thursday of each month at the City Hall.

Water Services

 CWSD serves over 4,100 customers located within the city and large area lying to the north and west of the city. Centerton is a member of the Benton- Washington Regional Public Water Authority which the source of the treated drinking water delivered to consumers by the CWSD. The CWSD has both elevated and ground level water storage tanks. The CWSD utilizes electronic meter reading. CWSD has mutual support connections with neighboring water systems in case of emergencies.

Sewer Services

CWSD serves over 3,100 sewer customers in the City. Sewer treatment services are purchased from the City of Bentonville. Centerton is a member of Northwest Arkansas Conservation Authority (NACA), a regional sewer treatment authority.

Where we are located

The CWSD administrative office and main shop is located at 500 Keller Road on the west side of the City. Business hours are 8:30 to 4:30, Monday- Friday. We are closed Saturday and Sunday.

Directions to our Office from the junction of AR102 and AR102B (Centerton Blvd and Main St.): Proceed West on AR102 toward Decatur.  Continue through the intersection of AR102 and AR279 South.  Keller Road is the FIRST road on the right.  Turn right on Keller.  Go about 1/4 mile.  The office is on the right. 

How to get Water and Sewer Services

 To establish water and/or sewer service you must visit our office on Keller Road and complete an application for service and show proof of Identification that includes a picture. Payment of a $100.00 deposit will be required at the time of application. Turn-on of service will scheduled upon receipt of the deposit.

Billing for Water and Sewer Services

Water and sewer services are billed monthly on the First of day of the Month. Bills reflect water usage based on meter readings recorded on or about the 15th of the prior month. Bills are due and considered late on the 15th day of the month. Late Fees are charged. If the bill remains unpaid, water service is disconnected about the 18th day of the month. A Reconnect fee is charged to restore service after being disconnected.

Rates for Services

Water Rates

Residential Customers:

In-City: Basic service (includes 1000 gallons) - $35.82 per month. All water conumed over 1000 gallons - $4.65 per 1000 gallons

Out-City: Basic service (includes 1000 gallons) - $25.00 per month.  All water conumed over 1000 gallons - $4.95 per 1000 gallons

Sewer Rates

Residential Customers:

Basic service (includes 1000 gallons) - $17.31 per month
All water consumed over 1000 gallons - $7.20 per 1000 gallons

Rate notes:

Water and sewer services in Arkansas are subject to State and local Sales Tax.  Consult Office staff for Commercial, Agricultural and other rates.

Fees and Special Charges for Water Services:

Late payment Fee: 10% of amount owed
Reconnection Fee: $30.00
Arkansas Safe Water Fee: $0.30 per month
Meter Replacement Fee: $0.50 per month
Water Supplier Surcharge: $1.50 per month (Temporary)

How to Pay your Bill

You may pay your bill by mail, in person, by drop box or by bank draft.

  • Payments may be made in person at the CWSD Office at 500 Keller Road during normal office hours.
  • After hours drop boxes are located at the CWSD Office at 500 Keller Road or the Centerton City Hall at 290 Main Street.
  • Automatic Bank Draft: To initiate Automatic Bank Draft you need only fill out a form at our office.
  • CWSD accepts cash, check, money order, or bank auto draft. We do not accept debit or credit cards.

How to Contact the CWSD

You can contact CWSD by phone 24 hours a day, 7 days per week at 479-795-0222.

Mailing Address:

Centerton Water and Sewer
PO Box 366
Centerton, AR 72719-0366




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